Registration
Advanced Portal Designer requires license registration to use beyond the trial period. This guide explains the registration process.
License Types
Trial License
When you first install APD, you receive a trial license:
- Full feature access
- Limited time period
- No registration required initially
Production License
For production use, you need a valid license key:
- Unlimited time (based on subscription)
- Full feature access
- Obtained from Hougaard
Obtaining a License Key
Purchasing a License
- Visit https://www.hougaard.com/portaldesigner/
- Choose your license type:
- Per-environment licensing
- Enterprise licensing options
- Complete the purchase process
- Receive your license key via email
License Key Format
Your license key will be a unique string that identifies your subscription:
XXXX-XXXX-XXXX-XXXX-XXXX
Keep this key secure - it's tied to your subscription.
Registering Your License
Step-by-Step Registration
- In Business Central, search Tell Me for "Advanced Portal Designer" and open the menu page
- Click Setup to open APD Setup
- From the Setup page action bar, click License/Register — this opens the Register APD page
- Enter your license key in the appropriate field
- Click Register or Validate
- Wait for confirmation of successful registration
Note: The "Register APD" page is only reachable through the License/Register action on the APD Setup page — it cannot be opened directly from Tell Me search.
Registration Fields
| Field | Description |
|---|---|
| License Key | Your unique license key |
| Company Name | Your organization name |
| Contact Email | Email for license communications |
Checking License Status
View Current License
- Open the Advanced Portal Designer menu page (search for it in Tell Me) and click Setup
- On the Setup page, click License/Register to view the current license status
- Verify your license is active
License Expiration
If your license is subscription-based:
- You'll receive email reminders before expiration
- Renew before expiration to avoid service interruption
- Expired licenses will show a warning in APD
License Expired
What Happens
When a license expires:
- A warning message appears when accessing APD
- You may have a grace period for renewal
- After the grace period, functionality may be limited
Warning Message
If you see "License Key Expired" message:
- The message indicates your license needs renewal
- Contact Hougaard to renew your subscription
- Enter the new license key when received
Renewing Your License
Subscription Renewal
- Contact Hougaard before your license expires
- Arrange renewal of your subscription
- Receive a new license key (or confirmation of extension)
- Enter the new key if required
Automatic Renewal
If you have automatic renewal set up:
- Your license extends automatically
- You receive confirmation email
- No manual action required
Multi-Environment Licensing
Sandbox Environments
License terms may vary for sandbox environments:
- Some licenses include sandbox access
- Others require separate sandbox licensing
- Check your license agreement for details
Multiple Production Environments
If you have multiple production environments:
- Each environment may require its own license
- Enterprise licenses may cover multiple environments
- Contact Hougaard for multi-environment pricing
License Validation
Online Validation
APD may periodically validate your license:
- Requires internet connectivity
- Validates license is current and valid
- Happens automatically in the background
Offline Operation
If Business Central loses internet connectivity:
- APD continues to work with cached validation
- Re-validation occurs when connectivity returns
- Extended offline operation may require special arrangements
Troubleshooting Registration
Invalid License Key
If your license key is rejected:
- Verify you entered the key correctly (no extra spaces)
- Check for typos (0 vs O, 1 vs I)
- Ensure the key is for the correct product
- Contact support if the issue persists
License Not Recognized
If APD doesn't recognize your valid license:
- Clear any cached license data
- Re-enter the license key
- Restart Business Central session
- Contact support with your license details
HTTP Client Warning
APD requires HTTP client capabilities. If you see a warning:
- This is expected when making external calls
- Allow the HTTP client request when prompted
- This is needed for license validation
Transferring a License
Moving to a New Environment
If you need to move your license:
- Contact Hougaard support
- Provide details of old and new environments
- They will assist with the transfer
- De-register from old environment before registering in new
Change of Ownership
For organization changes:
- Contact Hougaard with documentation
- License can be transferred to new owner
- New registration may be required
Support for Registration Issues
If you encounter registration problems:
- Check the Common Issues page
- Gather your license key and environment details
- Contact Hougaard support at https://www.hougaard.com/portaldesigner/